Terms & Conditions / Privacy Policy
Terms and Conditions for Exclusive Event Rentals
Welcome to Exclusive Event Rentals! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making any rental bookings or using any of our services. If you do not agree with these terms, you should not use our website or services.
1. General Terms
These Terms and Conditions ("Terms") apply to the use of the website and all services provided by Exclusive Event Rentals. By accessing or using our website, you acknowledge and agree to be bound by these Terms. We reserve the right to modify, amend, or update these Terms at any time, and such modifications will become effective immediately upon posting on this page. Your continued use of our services after such changes will constitute your acceptance of the modified Terms.
2. Rental Bookings and Payments
- Reservations: To reserve any rental items, including chairs, tables, and other event-related furniture or equipment, you must complete a booking request on our website. Your booking is subject to availability.
- Pricing: Prices for all rental items are displayed on our website and are subject to change at any time. Prices do not include applicable taxes, delivery, or setup fees, which will be added to the total cost at checkout.
- Payment: All rental bookings must be paid for in full at the time of booking. Payments are processed through a secure third-party payment processor. We accept cash, credit/debit cards, PayPal, etc.].
3. Delivery and Pickup
- Delivery: We offer delivery services to locations within our designated service area. Delivery fees will be calculated at checkout based on the distance and number of items being delivered.
- Pickup: All rental items must be available for pickup at the designated time. Failure to return the items on time may result in additional charges.
- Setup: If requested, we can provide setup services for your event at an additional charge. The setup process will be coordinated with you before the event date.
4. Use of Rental Items
- Responsibility: You agree to take full responsibility for the rented items from the time of delivery until they are picked up. You are responsible for ensuring that the items are used in a safe and proper manner.
- Damage and Loss: You are responsible for any damage, loss, or theft of rental items during the rental period. If any items are returned damaged or missing, you will be charged for repair or replacement costs. The charge will be based on the current market value of the items.
- Proper Care: Rental items should be used in accordance with their intended purpose and should be kept in good condition. Any misuse or alteration of items may result in additional charges.
5. Customer Obligations
- Accurate Information: You agree to provide accurate, current, and complete information when making a booking or inquiry. This includes providing correct contact information (name, phone number, email address) and event details.
- Event Conduct: You are responsible for the conduct of your guests during the event. Exclusive Event Rentals reserves the right to refuse service to anyone who exhibits inappropriate behavior or violates the terms of use.
6. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.
7. Limitation of Liability
- Limitation: Exclusive Event Rentals will not be liable for any direct, indirect, incidental, special, or consequential damages, loss of profits, or loss of use arising out of or in connection with the use or inability to use our rental items or services.
- Indemnification: You agree to indemnify, defend, and hold harmless Exclusive Event Rentals, its officers, employees, and agents from and against any claims, damages, losses, liabilities, or expenses arising from your use of our services or violation of these Terms.
8. Force Majeure
Exclusive Event Rentals shall not be held liable for any delays, cancellations, or failure to perform due to events beyond our control, including but not limited to natural disasters, accidents, strikes, or government actions.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [State or Country], without regard to its conflict of law principles. Any disputes arising from the use of our website or services will be resolved in the appropriate courts located in [State or Country].
10. Termination
We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in any unlawful activity. Upon termination, you must cease all use of our services and return any rented items immediately.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us: 313-989-9229
Privacy Policy for Exclusive Event Rentals
At Exclusive Event Rentals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information that you provide when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: When you book a rental or make an inquiry through our website, we may collect your name, email address, and phone number.
- Payment Information: For booking purposes, we collect payment details such as credit card information, which is processed securely via a third-party payment processor.
- Usage Data: We may collect information about how you use our website, including your browsing behavior, device information, and IP address, to improve the functionality and performance of the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your rental bookings and inquiries.
- To communicate with you regarding your rental reservations, special offers, and events.
- To improve our website, services, and customer experience.
- To respond to your customer service requests.
3. Do We Share Your Information?
At Exclusive Event Rentals, we do not share, sell, or trade your personal information with third parties for marketing purposes. We value your privacy and take steps to ensure that your data is kept safe.
We may, however, share your information in the following cases:
- Service Providers: We may share your information with trusted service providers that assist us in operating our website, processing payments, or conducting business operations. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or in response to a legal request (e.g., subpoena, court order).
4. Data Security
We implement security measures to help protect your personal information from unauthorized access, alteration, or disclosure. Although we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us improve site functionality and analyze usage patterns. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
6. Your Rights
You have the right to access, correct, or delete the personal information we have collected about you. If you would like to update or delete your information, please contact us using the details provided below.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date. Please review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Exclusive Event Rentals
Phone:313-989-9229